Since our web support for video is new, so is this FAQ. :-)

Why does the video take so long to start? Why does the video stop and start? Video files are very large--so (even compressed for the web) to watch them it requires receiving a lot of data. Depending on your Internet connection it make take a while before your browser has enough to start playing the video, or it may have to stop now-and-then as it has to get more data. If you frequently run into these problems, you may want to download the video (please see the directions below). You will need a broadband (high speed) Internet connection to realistically watch videos.

How do I skip forward in the video? Vimeo's embedded Flash player does not allow you to skip forward. However, directly under each embedded player is a link with the title of the video (it brings you to its spot on the Vimeo site). To make it so you can skip forward:

1. Click on that link.
2. Near the right bottom of the video's description look for a "Switch to HTML5 player" link. If it is there, click on it. If it instead says, "Switch to Flash player," then you can skip this step.
3. Press the play button on the video player.
4. Wait for the video to start.
5. After the video begins you can touch the progress bar at any point on it to skip that far. You can also drag the time bubble that tracks where the video is...but I (the Webmaster) had more luck with the former. (If you don't see the controls, put your mouse pointer over the video window to make them pop-up.)

How do I download a video? As mentioned above, under the embedded player is a link with the name of the video. Click on that link to go to that video's Vimeo page. On that page is a section labeled "About this video." Within that area is a "Download this video" link. Warning: videos are very large...they will take a long time to download.

My computer or portable device doesn't support Flash. How do I watch your videos? Use the directions above to go to the Vimeo site (or you can use the link titled "video on Vimeo site") and switch to the HTML5 player. Additionally, Vimeo will continue to support more-and-more portable devices directly.

Why aren't these videos on YouTube? YouTube limits videos to 10 minutes or less. We'll probably stick intros on YouTube in the future, but our videos (for now) are all at least in the neighborhood of 30 minutes.

Why not blip.tv or other video services?In the future we may additionally place these videos elsewhere, but Vimeo has the best combination of quality, service, and distribution control. We are in the early stages of providing videos, but Vimeo seemed the best service to start with.